Support
We're Here to Help
Have a question about Shift Log+? Reach out and we'll get back to you as quickly as possible.
Common Questions
Quick answers before you reach out.
How do I cancel my subscription?
Subscriptions are managed through the App Store or Google Play. Open the store app on your device, go to your subscriptions, and cancel Shift Log+ from there. You keep access until the end of your paid period.
How do I delete my account and data?
You can delete your account directly from the app under Settings, or use the Delete Account page. All your data is permanently removed.
I forgot my password — how do I reset it?
Use the Reset Password page or tap "Forgot Password" on the login screen in the app.
My hours aren't calculating correctly — what do I do?
Check your job settings in the app — make sure your hourly rate, overtime rules, and pay period start date are set correctly. If you're still having trouble, email us and we'll help you get it sorted.
Can I use Shift Log+ on multiple devices?
Yes. Sign in with the same account on any device and your data syncs automatically. One membership covers unlimited devices.
I have a feature request or found a bug.
We'd love to hear it. Email us at contact@shiftlogplus.com with the details.
Still Need Help?
Email us and we'll get back to you as soon as possible.