Terms of Service

These Terms of Service ("Terms") govern your use of Shift Log+ (the "Service"), including the mobile application and any related website or services. By downloading, installing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old (or the minimum age required in your country) to use the Service. By using the Service, you confirm that you meet this requirement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Your account

You are responsible for maintaining the security of your account credentials. Do not share your password. You are responsible for all activity that occurs under your account. Notify us immediately at contact@shiftlogplus.com if you believe your account has been compromised.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or abuse the Service.

3. Free trial

Shift Log+ includes a free trial period with full access to all features. The length of the trial is shown in the app at the time of sign-up and may be updated from time to time. No payment is required to start a trial and no credit card is collected by us directly — any payment method you have on file with Apple or Google is not charged during the trial.

When the trial ends, access to paid features will be restricted until a subscription is purchased. Your data is never deleted when a trial expires.

4. Subscriptions and billing

Shift Log+ is available as a paid subscription after the free trial. Subscriptions are offered on a monthly or annual basis at the prices displayed in the App Store or Google Play at the time of purchase.

Auto-renewal

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. Your Apple ID or Google Play account will be charged for renewal within 24 hours prior to the end of the current period.

Managing and cancelling your subscription

You can manage or cancel your subscription at any time through your platform's subscription settings:

• iPhone / iPad: Settings → [your name] → Subscriptions
• Android: Google Play app → Profile → Payments & subscriptions → Subscriptions

Cancellation takes effect at the end of the current billing period. You retain full access until that date. We do not issue refunds for partial billing periods.

Price changes

We may change subscription prices at any time. Price changes will be communicated through the App Store or Google Play before they take effect. Continued use of the Service after a price change constitutes acceptance of the new price.

Refunds

All purchases are processed by Apple or Google. Refund requests must be submitted directly to the relevant platform:

• Apple: reportaproblem.apple.com
• Google: Google Play refund policy

We do not have the ability to issue refunds directly for purchases made through the App Store or Google Play.

Cross-platform access

Your subscription is tied to your Shift Log+ account, not your device. If you subscribe on one platform, you can access the Service on the other platform by logging into the same account. You will not be charged twice.

5. Promo codes and special access

We may offer promo codes that grant temporary or extended access to the Service. Promo codes are subject to any terms stated at the time of distribution, are non-transferable, may have usage limits or expiry dates, and cannot be combined with other offers unless stated. We reserve the right to deactivate any promo code at any time.

6. Your data

You own the data you enter into the Service — your shifts, pay rates, jobs, and related information. We store it on your behalf to provide the Service. We do not claim ownership of your data.

You may export your data at any time using the export feature in the app. You may delete your account and all associated data at any time through the in-app account deletion flow or via our Delete Account page.

We do not delete your data when your subscription lapses. Your data remains intact if you resubscribe later.

7. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to any part of the Service or its infrastructure.
• Reverse engineer, decompile, or attempt to extract the source code of the app.
• Use automated tools to scrape, crawl, or overload the Service.
• Share your account credentials with others or allow multiple people to use a single account.

8. Service availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience downtime outside our control. The app is designed to work offline — your local data remains accessible even when the Service is unavailable.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where possible.

9. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that pay or overtime calculations in the app are accurate for your specific employment situation or jurisdiction. Always verify important pay information with your employer or a qualified professional.

10. Limitation of liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of income, or loss of profits, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Governing law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of competent jurisdiction in the United States, unless otherwise required by applicable law in your region.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and update the "Last updated" date. If changes are material, we will make reasonable efforts to notify you. Continued use of the Service after changes means you accept the revised Terms.

13. Contact

Questions about these Terms of Service: contact@shiftlogplus.com